Privacy Policy
Effective date: October 14, 2025
Data Controller:
Viet Human Resources Recruitment Co., Ltd.
Address: 119 Dien Bien Phu, Tan Dinh Ward, District 1, Ho Chi Minh City, Vietnam
Phone: +84 28 7300 1519
Email: info@headhuntvietnam.com
Business hours: Monday–Friday, 08:30–17:30
We respect and are committed to protecting your privacy in accordance with Vietnamese laws (including Decree 13/2023/ND-CP on personal data protection) and other applicable regulations. This Policy explains how we collect, use, share, store, and protect personal data when you access our website or use our services.
By using the website/services, you acknowledge that you have read, understood, and agree to this Policy. If you do not agree, please stop accessing or using the services.
1. Scope
This Policy applies to:
- Candidates, job seekers, users who post profiles.
- Employers/businesses posting jobs or using candidate introduction services.
- Learners/customers of Training & Development services.
- Website visitors and users of career consulting services.
2. Personal data we collect
Depending on the service you use and your consent, we may collect:
2.1. Identification & contact information
Full name, gender, date of birth, nationality, photo, phone number, email, contact/residential address.
2.2. Professional & education information
CV/profile, education and work history, certifications, skills, references/referees, job preferences, application and interaction history.
2.3. Account & transaction information
Username, login/usage logs, purchased service packages, payment information (e.g., transaction codes, payment processor details). Card/account details, if any, are processed and encrypted by payment gateways.
2.4. Technical/website usage data
IP address, browser type, device details, cookies, pixels/tags, access logs, pages viewed, feature interactions.
2.5. Sensitive data (only when necessary and with a lawful basis/explicit consent)
Customer service call recordings; health/legal information required for specific roles (if any); desired/actual income; ethnicity/belief/political affiliation (only if you voluntarily provide it for a specific job requirement).
2.6. Third-party data you provide
When you provide information about referees/colleagues, you warrant you have obtained their valid consent.
3. Purposes of processing
We process data to:
- Deliver core services: Executive Search (headhunt), candidate recommendation/nomination, job posting, job-seeker profile posting, career consulting, Training & Development, and account operation.
- Recruitment matching: Share candidate profiles/job interests with suitable employers; share employer/company needs with potential candidates.
- Recommendations & experience optimization: Analyze profiles and behavior to suggest jobs/candidates/courses/content; improve products.
- Transactions & support: Process payments; customer care; handle complaints/disputes.
- Verification & compliance: Verify authenticity (with consent), comply with legal/government requests; prevent fraud.
- Selective marketing: Send information about jobs, courses, events, newsletters, promotions… unless you opt out.
We only process beyond the above purposes with an appropriate legal basis or your additional consent.
4. Cookies & tracking technologies
We use cookies, pixels and similar technologies to:
- Remember sessions, display preferences, and items/jobs you "bookmark."
- Analyze traffic and measure content/recruitment effectiveness.
- Personalize recommendations for content/jobs/candidates.
You can configure your browser to refuse cookies; however, some features may not function fully.
5. Legal bases for processing
- Your consent (e.g., allowing your CV to be discoverable by employers, receiving marketing).
- Performance of a contract/service between you and us.
- Legal obligations (e.g., invoice retention, lawful government requests).
- Legitimate interests (security, fraud prevention, service improvement) — balanced against your rights.
6. Data sharing
We do not sell personal data. We may share data in these cases:
- Employers/recruitment partners: When you apply, enable discoverability, or consent to nomination/recommendation.
- Processors acting on our behalf: Hosting, analytics, marketing, customer support, payment gateways… (access limited by purpose, bound by confidentiality).
- Government authorities: Upon lawful request.
- Corporate transactions: Mergers, acquisitions, reorganization (data remains protected at least equivalently).
- Training/event partners: When you register for our events/courses or co-hosted programs.
7. Cross-border transfers
In some cases (e.g., cloud infrastructure, analytics/ATS tools), data may be transferred to and stored outside Vietnam. We comply with applicable laws and apply appropriate safeguards.
8. Retention
We retain data only as long as necessary for stated purposes or as required by law. When no longer needed/no legal basis exists, data will be deleted or anonymized under our internal procedures.
9. Your rights
Subject to law, you may:
- Be informed about processing activities.
- Access and obtain a copy of your personal data.
- Rectify/update/supplement inaccurate or incomplete data.
- Withdraw consent (without affecting prior lawful processing).
- Request deletion, restriction, or object to processing in certain cases under law.
- Complain or file a claim with competent authorities.
How to exercise: Email info@headhuntvietnam.com (subject: "Personal Data Request") with proof of identity. We will respond within a reasonable statutory timeframe.
10. Data security
We implement appropriate technical and organizational measures (encryption, access control, monitoring, backup, periodic risk reviews…). However, no method is absolutely secure on the Internet; please:
- Keep your login credentials confidential; sign out after use; be cautious on shared/public devices.
- Notify us immediately if you suspect unauthorized account access.
Incident response: If a breach occurs, we will notify affected individuals and competent authorities as required, take remedial actions, and provide guidance to mitigate risks.
11. Children under 16
Our website/services are not directed to users under 16. If we inadvertently collect data of a user under 16 without valid parental/guardian consent, we will delete it as soon as notified.
12. Voluntary vs. mandatory data
Some fields are mandatory to deliver services (clearly indicated during registration/application/purchase). If you refuse to provide or withdraw consent for core purposes, we may be unable to continue the corresponding services.
13. Third-party links & social logins
Our site may contain links to third-party sites/services (e.g., payment tools, social networks, ATS). Their privacy policies govern the data you provide there. When using third-party login (if available), you allow us to receive information within the scope you consented to with that provider.
14. Changes to this Policy
We may update this Policy to reflect legal or operational changes. Updates will be published on the website with an effective date. Your continued use after the effective date constitutes acceptance.
15. Contact us
Viet Human Resources Recruitment Co., Ltd.
Email: info@headhuntvietnam.com
Phone: +84 28 7300 1519
Address: 119 Dien Bien Phu, Tan Dinh Ward, District 1, Ho Chi Minh City, Vietnam
Business hours: Monday–Friday, 08:30–17:30