This Position is Closed
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Customer Technical Support Post
Service Information
This opportunity is handled under our ESS service. We represent the client and may keep brand details confidential until later hiring stages.
Consultant Managers
Our consultants can support with role details and the application process.
Job Description
Requirements：
- Understand the current situation of the panel industry, with at least 3 years of experience in after-sales customer correspondence or quality in the whole machine industry, and experience in the electronics industry is also acceptable;
- Clear logical thinking, good language expression and communication skills;
- Be pragmatic, confident, and sincere;
- Strong sense of responsibility; Stress resistance.
Language requirements: Korean is essential; Chinese is a plus.
Responsibilities：
1. Coordinate customer after-sales business and implement customer quality corresponding strategies;
2. Improve client quality, quickly solve customer problems, meet customer needs, and achieve customer satisfaction;
3. Communicate customer voice (VOC), horizontally promote factory quality improvement, prevent major customer issues, and achieve customer quality goals;
4. Maintain customer relationships, enhance credibility, and ensure smooth business operations for corresponding customers
Applications are closed for this position
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