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Customer Technical Support Post

Headhuntvietnam's ClientESS client
  • Ho Chi Minh
  • Manufacturing
  • Customer Service
  • Experienced
  • 35,000,000+
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How this role is managed

ESS client

This opportunity is handled under our ESS service. We represent the client and may keep brand details confidential until later hiring stages.

Consultant team

Our consultants can support you with role details and the application process.

  • Huyen Doan

    Huyen Doan

    Research Trainee

  • Ngan Tran

    Ngan Tran

    Research Executive

  • Chi Nguyen

    Chi Nguyen

    Talent Acquisition Specialist

Job Description

Requirements：

  1. Understand the current situation of the panel industry, with at least 3 years of experience in after-sales customer correspondence or quality in the whole machine industry, and experience in the electronics industry is also acceptable;
  2. Clear logical thinking, good language expression and communication skills;
  3. Be pragmatic, confident, and sincere;
  4. Strong sense of responsibility; Stress resistance.

Language requirements: Korean is essential; Chinese is a plus.

Responsibilities：

1. Coordinate customer after-sales business and implement customer quality corresponding strategies;

2. Improve client quality, quickly solve customer problems, meet customer needs, and achieve customer satisfaction;

3. Communicate customer voice (VOC), horizontally promote factory quality improvement, prevent major customer issues, and achieve customer quality goals;

4. Maintain customer relationships, enhance credibility, and ensure smooth business operations for corresponding customers

 

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