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Technical Support Engineer-#2467

Client Information

500-1000

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Job Information

Technical Support Engineer

Areas of Responsibility

  • Responsible for all technical aspects of the pre-sales process
  • Technical analysis of customer requirements.
  • Technical negotiation with customers.
  • Analyze initial Request for Proposals (RFPs) to determine the most cost-effective and practical solution to meet the customers’ needs.
  • Complete a cost estimate for the proposed solution(s), ensuring the final quotation captures all costs for product/system design and production.
  • Be the primary contact for Engineering, Procurement and Construction (EPC) firms, end users and distributors throughout the pre-sales process, clarifying requirements and answering questions as they arise.
  • Collaborate with Sales and Production for pre- to post-sales activities.  
  • Convey customers’ requirements and proposed solution clearly to Production teams to ensure smooth and thorough transition from pre- to post-sales, resulting in the maximum compliance products.
  • Responsible for training of sales team and customers
  • Keep abreast of competitor products. 
  • Other duties as assigned.

Position Requirements 

  • Bachelor’s degree in Chemical Science, Industrial Engineering or similar technical degree from accredited college or university
  • Over 1 years’ experience from technical support
  • Can make technical proposal independently, have experience of project bidding.
  • Excellent English skills, written and oral. Can read and write English technical document
  • Be able to travel
  • Experience in training distributors or PPT presentation is preferred

General Information

Ho Chi Minh

Industrial

Specialist

Industrial Products

Negotiation

Contact Us

Loan Phan

loan.phan@headhuntvietnam.com

0909610211

Technical Support Engineer

Negotiation

Ho Chi Minh

Industrial

Industrial Products

Specialist

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