C&B Operation Manager (2025)

Reports to: CEO
Manage:  1 Admin Intern

I. HR General

Scope: Assign and check work of subordinates, oversee HR & office operations.

1. Office Administration

• Order & manage office supplies (stationery, refreshments, etc.).

• Handle all incoming/outgoing mail and courier packages.

• Act as main contact with building management for facility issues (air conditioning, electricity, light replacement, etc.).

• Record employee attendance, absences, and leave.

• Manage intern recruitment when needed.

• Register parking spaces and assist new employees in opening bank accounts.

• Liaise with service providers (mailing, office cleaning, taxi/Grab/Mai Linh, healthcare, etc.).

• Support CEO in internal recruitment, training, and business meetings.

• Perform other duties as assigned by the CEO.

2. HR Business Partner

• Maintain employee handbook, HR policies, and ensure legal compliance (with outsourced co-employer).

• Manage onboarding and termination processes.

• Oversee payroll and tax reports via vendor.

• Administer benefits (insurance, leaves, claims, etc.).

• Coordinate annual benefits enrollment.

• Conduct new hire orientation.

• Support CEO in organizational development, policy drafting, goal setting, and staff training.

3. Communication

• Attend/present at internal meetings (weekly/monthly).

• Assist CEO in operations and strategic goal achievement.

• Translate between vendors and staff on payroll/finance/HR matters.

• Assist with accurate monthly expense reports.

1. Payroll for Clients( 3-5 clients)

• Collect and validate monthly payroll data (attendance, overtime, bonuses, deductions).

• Calculate gross‐to‐net salaries, statutory contributions (social insurance, health insurance, unemployment insurance), and personal income tax.

• Prepare and send monthly payroll reports, payslips, and invoices to clients.

• Manage client onboarding/offboarding for payroll services, ensuring correct setup of benefits and statutory requirements.

• Serve as the primary point of contact for client payroll queries.

2. Internal Employee Payroll( 10-20 Employee)

• Process monthly payroll for the company’s own staff with the same accuracy and confidentiality as for clients.

• Maintain internal employee master data, contracts, and bank details.

• Handle statutory filings, tax declarations, and year-end tax finalization for internal staff.

• Coordinate with HR for promotions, salary adjustments, and benefits changes.

3. Compliance & Reporting

• Ensure compliance with Vietnamese labor code, tax regulations, and any client-specific country rules.

• Prepare monthly/quarterly/annual reports for management and government authorities.

• Support internal and external audits.

4. Systems & Process Improvement

• Use and maintain payroll software MISA

• Suggest process improvements to increase efficiency and accuracy.

Benefits

• 12 annual leave days (+1 day for every 2 years of service)

• Private health & accident insurance (Bao Viet)

• Holiday & anniversary bonuses

• Special allowances (Birthday, Marriage, Bereavement)

• Training opportunities

• Participation in large client projects

• Self-development and open communication culture

• Unlimited office snacks, company events, energetic & fast-paced environment