C&B Operation Manager (2025)
Tư vấn viên phụ trách
Reports to: CEO
Manage: 1 Admin Intern
I. HR General
Scope: Assign and check work of subordinates, oversee HR & office operations.
1. Office Administration
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Order & manage office supplies (stationery, refreshments, etc.).
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Handle all incoming/outgoing mail and courier packages.
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Act as main contact with building management for facility issues (air conditioning, electricity, light replacement, etc.).
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Record employee attendance, absences, and leave.
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Manage intern recruitment when needed.
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Register parking spaces and assist new employees in opening bank accounts.
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Liaise with service providers (mailing, office cleaning, taxi/Grab/Mai Linh, healthcare, etc.).
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Support CEO in internal recruitment, training, and business meetings.
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Perform other duties as assigned by the CEO.
2. HR Business Partner
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Maintain employee handbook, HR policies, and ensure legal compliance (with outsourced co-employer).
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Manage onboarding and termination processes.
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Oversee payroll and tax reports via vendor.
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Administer benefits (insurance, leaves, claims, etc.).
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Coordinate annual benefits enrollment.
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Conduct new hire orientation.
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Support CEO in organizational development, policy drafting, goal setting, and staff training.
3. Communication
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Attend/present at internal meetings (weekly/monthly).
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Assist CEO in operations and strategic goal achievement.
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Translate between vendors and staff on payroll/finance/HR matters.
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Assist with accurate monthly expense reports.
1. Payroll for Clients( 3-5 clients)
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Collect and validate monthly payroll data (attendance, overtime, bonuses, deductions).
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Calculate gross‐to‐net salaries, statutory contributions (social insurance, health insurance, unemployment insurance), and personal income tax.
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Prepare and send monthly payroll reports, payslips, and invoices to clients.
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Manage client onboarding/offboarding for payroll services, ensuring correct setup of benefits and statutory requirements.
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Serve as the primary point of contact for client payroll queries.
2. Internal Employee Payroll( 10-20 Employee)
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Process monthly payroll for the company’s own staff with the same accuracy and confidentiality as for clients.
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Maintain internal employee master data, contracts, and bank details.
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Handle statutory filings, tax declarations, and year-end tax finalization for internal staff.
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Coordinate with HR for promotions, salary adjustments, and benefits changes.
3. Compliance & Reporting
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Ensure compliance with Vietnamese labor code, tax regulations, and any client-specific country rules.
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Prepare monthly/quarterly/annual reports for management and government authorities.
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Support internal and external audits.
4. Systems & Process Improvement
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Use and maintain payroll software MISA
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Suggest process improvements to increase efficiency and accuracy.
Benefits
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12 annual leave days (+1 day for every 2 years of service)
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Private health & accident insurance (Bao Viet)
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Holiday & anniversary bonuses
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Special allowances (Birthday, Marriage, Bereavement)
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Training opportunities
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Participation in large client projects
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Self-development and open communication culture
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Unlimited office snacks, company events, energetic & fast-paced environment
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