职位管理方式
ESS 客户该职位由我们的 ESS 服务团队负责。我们代表客户进行招聘，前期可能对品牌信息进行保密处理。
职位描述
- Responsible for managing assigned customers or accounts. This involves developing strong relationships with key stakeholders within those accounts, understanding their needs, and identifying opportunities for upselling, cross-selling, and providing additional value.
- Responsible for growing and retaining their assigned accounts by identifying opportunities for expansion, promoting additional products or services, and ensuring a high level of customer satisfaction. This involves regular communication, follow-up, and relationship-building activities.
- Participate in pre-sales activities such as participate in exhibitions, product demonstrations, technical presentations, and solution discussions with potential customers.
- Engage with customers, understand their requirements, and offer solutions to meet their specific needs.
- Assists in the development of sales proposals, quotations, and presentations, ensuring that they accurately reflect the technical specifications, capabilities, and value proposition of the company's products or services.
- Gather market feedback on product performance, customer requirements, competitor activities, and industry trends.
- Collaborate with other departments such as operations, engineering, quality and customer support to address customer needs, resolve technical issues, and ensure execution of sales initiatives.
- Other duties as assigned
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