Operations Director

MAIN DUTIES:

Direct, manage, create and execute the Company's global manufacturing operations, including production, equipment and planning teams. 

DUTIES AND RESPONSIBILITIES:

Strategic Production Planning

• Develop and implement long-term and short-term production plans aligned with business goals.
• Ensure production capacity planning supports forecasted demand and sales targets.

Demand Forecasting & Capacity Management

• Collaborate with Sales, Marketing, and procurement team to align production with demand forecasts.
• Monitor and adjust capacity plans to optimize resource utilization and minimize bottlenecks.

Master Production Scheduling (MPS)

• Oversee the creation and execution of the Master Production Schedule.
• Ensure MPS aligns with material availability, labor capacity, and customer delivery requirements.

Inventory & Material Planning

• Ensure raw materials and components are available to meet production schedules.
• Optimize inventory levels to balance cost, availability, and working capital.

Manufacturing Strategy & Execution

• Develop and implement manufacturing strategies that align with company goals for quality, cost, delivery, and flexibility.
• Ensure production targets are met while maintaining high standards of safety and quality.

Production Management

• Oversee daily manufacturing operations across all production lines and shifts.
• Ensure efficient use of resources (labor, equipment, materials) to meet production schedules.

Process Optimization & Continuous Improvement

• Lead initiatives to improve productivity, reduce waste, and enhance process efficiency using Lean, Six Sigma, or Kaizen methodologies.
• Drive standardization of processes and best practices across manufacturing sites.

Quality Assurance

• Ensure compliance with quality standards and regulatory requirements.
• Collaborate with Quality teams to resolve production issues and implement corrective actions.

Cost Control & Budgeting

• Manage manufacturing budgets, control operational costs, and identify cost-saving opportunities.
• Monitor and report on manufacturing KPIs.

Technology & Automation

• Evaluate and implement new manufacturing technologies, automation, and digital tools to enhance productivity and competitiveness.
• Oversee maintenance and reliability of manufacturing equipment 

Environment, Health & Safety (EHS)

• Promote a strong safety culture and ensure compliance with all EHS regulations.
• Lead incident investigations and implement preventive measures.

Performance Monitoring & Reporting

• Track and analyze manufacturing performance metrics.
• Provide regular updates and strategic insights to senior leadership.

New Product/Process Transfer &  Process development

• New products are properly documented and justified; Major development and Capital Investment programs are sold to Corporate Management with proper levels of analysis and justification.
• The Product Development is done on schedule and on budget.
• Set up manufacturing platform to new product transferred to optimize cost and quality.
• Provide support Process Engineering team to develop long term corrective action or plan for process improvement or bring in-house process for cost reducion. New manufacturing equipment or processes are created, designed, developed to support market demand.

Human Resources

• Establish clear and specific ESGP objectives with all department personnel that support achievement of corporate goals
• Establish clear and specific ESGP objectives with all department personnel that support achievement of corporate goals
• Conduct monthly 1-on-1 sessions with each direct report to review previous month's results and plan/review activities and strategies for the upcoming month
• Responsible for the ongoing development, motivation, satisfaction and retention of top talent in the department
• All department personnel are engaged with a Personal Development Plan
• All performance reviews within the group are done at a high quality level and on time
• Hiring, reviewing, promoting, counseling and/or terminating personnel is conducted in a fair, professional, equitable manner
• Role model for Quality, Customer Satisfaction, Employee Satisfaction, Business Results, I-CARE

Special Projects

• Support customer visiting and audits from internal or external organization
• To make sure 5S implemented properly at organization
• Support special projects as required

JOB REQUIREMENTS:

• Bachelor’s degree in business, Engineering, Operations Management, or related field. An MBA or relevant master’s degree is often preferred.
• 15+ years’ experience in the same or similar industry (assembly, fabrication, clean environment, etc.).
• Typically requires 7+ years of leading international operations.
• Leading cross-functional teams and managing large-scale operations.
• Experience in developing and executing operational strategies aligned with business goals.
• Strong background in Lean, Six Sigma, or other continuous improvement methodologies.
• Demonstrated success in optimizing processes, reducing costs, and improving KPIs.
• Proficiency in ERP systems (Oracle) and data analytics tools.
• Strong understanding of budgeting, forecasting, and P&L management.
• Ability to make data-driven decisions to improve operational performance
• Cultural awareness and ability to work in diverse, cross-border teams.
• Experience with digital transformation or automation initiatives is a plus.
• Plus points if having:
  • Ability to anticipate and handle multiple priorities and complex issues involving external and internal customer priorities under time constraints
  • Excellent interpersonal, communication and presentation skills and ability to comprehend (including technical concepts) and communicate at a high level with internal and external customers and suppliers
  • Understand the regulations that apply to commerce, health and safety at the local, state and federal levels for the products and service provided
  • Set a high standard of ethics, professionalism, leadership and competency