Mô tả công việc
Must-Have Skills
- Amazon Listing Creation
- Strong command of Amazon Seller Central o Experience writing and optimizing titles, bullet points, descriptions, and backend keywords
- Basic understanding of SEO and keyword research tools (e.g., Helium 10, Jungle Scout)
Account Health & Compliance
- Ability to monitor and maintain Account Health Dashboard
- Experience handling performance notifications, policy violations, and compliance-related issues
- Knowledge of Brand Registry and basic IP protection mechanisms
Case Management
- Confident in opening and managing cases with Seller Support
- Experience with escalations, follow-ups, and writing clear, structured support messages
- Proactive problem-solving when issues arise (e.g., ASIN suppression, stranded inventory, category approvals)
Daily Operations & Monitoring
- Regular review of key account metrics (Buy Box %, suppressed listings, FBA issues, etc.)
- Coordination with internal teams (design, supply chain, etc.) for smooth operations
Experience & Background
- At least 2 years of hands-on experience with Amazon Seller Central
- Ideally managed EU5 or US marketplaces, private label preferred
- Experience working with international teams or clients is a strong plus Nice to Have
- Familiarity with Amazon tools like Flat Files, A+ Content, FBA Shipment Plans
- Experience with multi-marketplace coordination
- Knowledge of basic PPC metrics and campaign monitoring (even if not managing ads directly)
Soft Skills
- Structured & detail-oriented working style
- Strong written communication skills in English
- Reliable, proactive, and solution-oriented mindset
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