Key Responsibilities:

CRM & Data Management:

• Regularly review and maintain HubSpot data accuracy.
• Ensure correct filing of contracts, buy rates, and sell rates.
•  Update and centralize supplier rate cards, maintaining internal sheets (e.g., carrier rules, specifications).
• Review and update links in Monday.com for sales processes.

Sales & Proposal Support:

• Assist in sales qualification by preparing structured questions for leads.
• Develop and refine proposals for potential clients.
• Send updated contracts to sales teams based on client discussions.
• Execute deposit payments and NDAs where applicable.
• Oversee SLA tracking by location.
• Support in bundling and presenting technology demos.

Cross-Team Collaboration:

• Work closely with operations and logistics teams to ensure smooth order fulfillment.
• Develop periodic sales and marketing campaigns in collaboration with the Marketing Team.
• Support the Transition Team during client onboarding.
• Monitor warehouse and last-mile performance for new clients.
• Manage supplier accountability and oversee escalation processes before AM introduction.
• Substitute for assigned accounts during team annual leave.

Project & Performance Oversight:

• Oversee Monday.com project management tasks related to sales and operations.
• Prepare and analyze 8D reports for escalations and performance improvements.

Requirements:

•  2+ years of experience in a sales support, administrative, or logistics-related role.
•  Strong proficiency in CRM tools (HubSpot preferred) and project management software (Monday.com is a plus).
• Experience in supplier negotiation and contract management.
•  Excellent organizational and data management skills.
• Strong communication skills with the ability to collaborate across teams.
• Understanding of logistics, warehousing, and last-mile delivery is a plus.
• Ability to work independently and manage multiple priorities in a remote setting.