JOB DUTIES

• Represents the quality function of technical support, in conjunction with other internal support groups, regarding issues affecting manufacturing
• Develops and maintains QA plans and process routings, which reflect intended/actual activities.
• Provides support for all quoting activities by participation in initial process design, development, and implementation phases.
• Evaluates and supports inspection processes via inspection aids and instruction guidelines.
• Supports all training programs by development and implementation of specialized training sessions for all applicable functions.
• Conducts periodic review and maintenance of all documentation files; develops appropriate systems for document storage and access.
• Reviews all supplier or customer discrepancies.  Coordinates and tracks the corrective/preventative action effort.
• Provides trend analysis of defects occurring at the customer, supplier and internally.
• Participates in the vendor survey activities as applicable.  Drives proactive participation with suppliers and (when possible) aids in their process improvement efforts.
• Interfaces with all departments as applied to the Policies and Procedures with special regard to ISO, EN4600 and GMP documentation.
• Monitors departmental activities and provide technical and logistical guidance/support for the quality engineering staff as applicable.
• Interfaces and provide technical support on quality issues with the customer as needed.
• Supports and focus corrective action efforts and utilizing the SPC data and corrective action tracking package and create and implement any meetings, procedures, or team-building concepts as necessary as part of the corrective/preventative effort.
• Serves as liaison between Jabil Circuit and suppliers or customers on quality related issues
• Improves technical support for the quality organization.

JOB REQUIREMENTS

• Reports to Site Quality Manager
• Bachelor's degree preferred.
• At least three years related experience.
• Preferred experience in EMS Industry
• Good English communication, customer-service skill, pressure management, and teamwork skill