Location: Office in Da Nang, Vietnam

Report to Chief Commercial Officer

Overall: This position is responsible for the development and retention of designated Key Accounts as defined by the management team to achieve the desired growth.

Responsibilities

Develop New Business:

• Approach to define Key Accounts active in Central Vietnam to develop new locally controlled businesses.
• Retention of designated existing Key Accounts in Central Vietnam through relationship.

Sales leads & Information sharing: Regular review of accounts development, feedback to Management in Vietnam & overseas.

Account responsibility:

• Taking full responsibility for accounts financial outstanding, development, and growth, regular review of their account receivables.

Overseeing Account Operations: Review current practices & ensure SOP’s maintained and followed.

Support Implementation:

• To support the implementation of all new Key Accounts until handover to Operations and beyond.
• Ensure regular Customer Review Meetings

Regular Internal Budget Reviews: Close review of the performance of your Key Accounts vs all their growth budgets set if any set.

Regular reporting structure:

• To maintain monthly KAM reports as required by the Regional Head Office & Management in Vietnam.
• Review RFQ/ RFI status; Ensure we are invited for RFQ’s/ Tenders, Vendor meets for other lanes / prepaid businesses, and global.

Pricing:

• Keep up to date on market rates and assist Product Managers desks during pricing reviews
• Attend + lead internal KAMO sales review meetings, to discuss progress and strategies.

Cross-Selling: Identify cross-selling opportunities in Logistics, Air, Sea, Domestic, cross border, Sea/Air, etc.

Requirements

• Bachelor’s in business studies/ Foreign Trade/ Economics.
• Minimum 5 years of relevant working experience in Forwarding/ Logistics
• Understanding of the customer’s specific requirements and customers market environment, understanding of the Company's strategy and products
• Comprehensive regional market knowledge (customers, competitors, suppliers, overall economic environment)
• English communication for both verbal and written