JOB OBJECTIVE

Job holder will help to build a good working environment via providing enough manpower supply, to provide qualified technicial trainings, to provide activities that sharpen company's core values and recognize hi-po talents for the entire Business Unit ( Network Development, Design and Construction,Operations)

DUTIES and RESPONSIBILITIES
Recruitment

Prepare workforce planning for the whole Business Unit, conduct internal/ external recruitment for all levels in restaurants, vacancies for Business Unit until the vacancy is filled up
Provide new employee orientation program [NEOP] for new hires and new promoted staff
Monitor probation period to integrate new hires with store team until line manager confirm pass
probation.

Training

Conduct training need analysis, prepare annual training plan and provide qualifed functional and
competency training for store management team.
Participates in evaluation and monitoring of success of post training programs. Follow-up to ensure training objectives are met.

Talent Development

Recognise store hi-po talents [Crew Leader, ASM] via internal promoted assessment, conduct internal assessment for SM level up, develop talent pool for Business Unit and advise RM/Regional HRBP on manpower arrangement for all levels.
Work with RM of the region or across region to update staff in store all chances of career/movement and development.

Compensation & Benefits

Cascade and consult stores on C&B related policies [monthly payroll, annual merit increase, 13th
salary, personal income tax, C&B policies]; provide feedback of stores to C&B team.
Provide inputs for C&B team to build up competitive remuneration structure.

Employee Relations

Works with restaurant managers and employees to investigate and resolve employee relations
issues.
Build up and cascade all employee engagement programs [annual team building, core values,
wellness, inspirational programs, convention, etc.]
Organise workshops, talk-shows, discussions/dialogues to embed store team on values and orient
store team behaviours to demonstrate core values

Administration

Administers HR related working procedures and ensure these procedures are executed well at stores.
Works with managers and employees to investigate and resolve employee relations issues.
Cascades all employee engagement programs [value, wellness, inspirational programs]
Consults leader of the business unit strategic human resources matters
Conducts HRBP annual planning and monitoring stores' manpower budgets

KPIs:

Recruitment supply is met with manpower need
Annual Trainning Needs Analysis of the Business Unit are met
C & B and Employee relations are achieved with the standard of Jollibee Viet Nam on C & B and
ER criteria in Employee Engagement Survey
Disciplinary actions are resolved thoroughly [if have any]; ER programs are implemented as
planning
Staff’s functional and competency capabilities are met with the job requirements

Skills / Qualifications

Male or female, Vietnamese. Having at least 4 years experience in position of Human Resources
Manager. Job holder should have good knowledge of Viet Nam labour code.
University graduates in HRM, Business Administration or equilavlent
English proffiency: advance level in 4 skills (Listening, Speaking, Reading and Writting)
Strategic thinking
Excellent communication and persuasive skill
Project management skill
Adaptive to change
Strong business acumen
Planning skill
Analytical and Problem solving skills
Creativity and innovation