• Responsible for developing and executing a supply chain strategy in line with the business plans & objectives that will ensure meeting demand objectives most efficiently and with optimized costs. Key aspects of the strategic plan would include:
  • Sourcing strategy (to be confirmed)
  • Distribution Network
  • Logistics plan
• Plan for the necessary resources in terms of people, assets and expense budgets to meet objectives. Evaluate & use of own and 3P Logistics and develop partnerships with 3P Logistics companies and warehousing corporations that would support the business objectives.
• Set in place the structure, tools & processes so that the supply chain network reacts quickly to market changes, while maintaining highest standards in customer service. Key areas to be reviewed and would include demand forecasting, inventory holding policies and logistics.
• Drive preparation of annual operating plans, based on the strategic business plans, for each of the functions within the supply chain organization.
• Drive innovation across the supply chain organization to ensure efficiencies and cost optimization.

Functional / Operational

• Has operational responsibility across the full spectrum of supply chain activities. This includes developing and best in class , warehousing, logistics and customer service activities.
• Understand Customer requirements to execute order as per set objectives / plan. Ensure OTIF to all customers and collaborate with other function to drive the same.
• Act as an enabler in fulfillment of the order to the Sales function, Production, QC & Finance Functions.
• Build relationships with Logistics mediators and work closely with packaging functions to ensure the protection of freight in transportation and focus on optimization.
• Develop and execute a sourcing strategy that ensures availability of key raw & packaging materials at the right time and right price. Develop alternative sources of supply to mitigate risks and reduce costs through competition.
• Focus on Cost control, cost assessment and optimization across all facets/stages of freight and other selling expenses.
• Demonstrate sound knowledge of national and international import/export legislation and effectively troubleshoot any issues that may arise in international freight transportation.
• Focal point in end-to-end Customer Complaint management
• Facilitate process efficiency in Logistics with due process improvements on international transportation and timelines of order fulfillment.
• Collaborate with group companies to bring optimization through best practices. Implement best practices relative to processes, people development, use of tools and techniques, technologies etc.
• Promote strong partnership with other functions, especially with the sales and finance departments to achieve the set goals of revenue, profits & market share growth.

Executive & Leadership

• As a key member of the leadership team of TCV, help to set/shape future growth and direction of the organization and provide key managerial inputs that contribute to the growth and profitability of the business
• Set the direction & goals for the Supply Chain team and provide the leadership & direction to the team to achieve the set goals.
• Build and drive a culture of customer centricity in the team,
• Build a highly energized team that will be responsible for driving the company’s operations. Mentor and develop the second line of leadership within the organization. Overall responsibility for recruitment and talent development.
• Manage internal & external relationships with key stakeholders. This will include strategic business partners.
• Set ambitious targets and provide the leadership & direction to the team to achieve the set goals.