Duties: 

• Overall accountability for project profitability and timeline
• Proactively manages client communications and expectations to ensure client satisfaction in partnership with internal teams
• Defines and scopes client requirements and deliverables
• Creates and maintains detailed project plans
• Collaborates with internal teams and client stakeholders to creatively solve problems and brainstorm solutions
• Coordinates tasks, assign appropriate resource, and ensures proper task completion
• Identifies risks, threats, or opportunities that could impact the success of the project, notifying the team and escalating issues when appropriate
• Identifies deviations between project scope and desired deliverables, initiating change requests as needed
• Controls quality by reviewing deliverables prior to client presentation; enhances internal and external deliverables/documents as needed; suggests process improvements as appropriate
• Establishes a deep understanding of the client's business, processes, and procedures and applies that knowledge to affect the project's success
• Ensures the use of best practices and applies lessons learned from previous projects; shares findings with other project management team members

Requirements

• 2+ years of relevant (technical) project management experience, preferably within a consulting firm
• Experience managing complex projects, with timelines in excess of 6+ months
• Experience in a client-facing role as the main point of contact
• Experience coordinating, encouraging and motivating internal teams
• Experience in, and a high comfort level with, a fast-paced, deadline-driven culture
• Comfortable with complex conversations both with the client and with internal teams.
• Able to dive into the details and organize/mobilize tracks of work while maintaining timeline, scope, and budget.
• Able to drive and partner with internal team leadership to bring the project to a successful conclusion
• An understanding of industry trends, development principles, and project methodologies
• eCommerce industry knowledge - Particularly Magento or hybris
• Program Management experience a major plus
• Understanding of JIRA / Agile
• Technical background and business software proficiency
• A sense of humor and exceptional trivia skills are a plus