• Defines, develops and implements a Quality strategy which contributes to the site's strategic directions.
• Provides regular updates to BUM, WCM, and Operations Manager on the execution of the strategy.
• Drives continuous improvement through trend reporting analysis and metrics management.
• Assesses the adequacy of data gathering methods utilized by the workcells.
• Assures that procedures and work instructions are efficient and not redundant.
• Offers new ideas and suggestions for improvement. Identifies and implements new practices and processes that are "best in field.”
• Demonstrates a commitment to customer service; anticipates, meets, and exceeds expectations by solving problems quickly and effectively; making customer issues a priority.
• Understands and drives regulatory and compliance certifications as appropriate (i.e. regulatory requirements surrounding ISO9000, ISO14000, QS9000, BABT, TUV).
• Establishes new measurement systems if/where possible.
• Exchanges knowledge and information with other Client facilities to ensure best practices are shared throughout the Client 's organization.

Job Requirement

• Bachelor's degree preferred.
• Seven years experience in field; at least two years in supervisory position.