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Operations Manager-#62

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Job Information

Operations Manager

Job Description

Is accountable for positive sales growth of all stores. Continue finding ways on improving the store operating standards.
• Monitors controllable store expenses for improving profitability.
• Maintains and upgrades service standards to ensure full customer satisfaction.
• Responds pro-actively and promptly to satisfy customers needs.
• Conducts customer surveys and manages the secret shopper survey programs.
• Is sales driven and ensure all staff in stores are sales needs.
• Sets up and maintains cost and labor controls.
• Ensure all stores carry full stock according to the layout plans
• Responsible for loss prevention and innovations.
• Responsible for store management supervision including but not limited to directing of management team, corrective counseling, and issuing management evaluations.
• Acts as liaison between corporate and management personnel and coordinates with other Senior Management Members.
• Executes effective store visits and store audits.
• Ensures appropriate and effective training for Store Managers/Staff.


Minimum Diploma/Degree in Business Administration, Marketing or related disciplines
+ Minimum 5 years of FMCG or retail experience. Preference would be given to those with modern trade background.
+ At least 3 years at management level
+ Computer literate with knowledge of Microsoft Office program.
+ Proficient in spoken and written English
+ Excellent interpersonal skills, resourceful with positive working attitude.
+ Able to work independently and possess a high level of responsibility and commitment.

General Information

Ho Chi Minh



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Operations Manager job closed

Mr. Nam Hoang



Operations Manager


Ho Chi Minh


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