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Operation Department Manager-#2221

Client Information

100 -500

Our client is leading USA worldwide presence in over 75 countries delivering a unique combination of logistics and packaging solutions.

Job Information

Operation Department Manager


- Direct all aspects of operations department including ocean freight, air freight, inland trucking, customs clearance, warehouse and pricing with full oversight for 35 employees

- Work closely with each team manager to manage and deliver Month To Month P&L achieve established budget set-up.

- Direct and manage cross functional program management, lead multiple simultaneous projects. Interact closely with SCM Department to outline operational procedures for major supply chain management programs requested by VIP Customers.

- Initiate process improvements, streamline policies and procedures to reduce workload, cut down non-efficient cost, reduce expenses, and achieve superior quality services.

- Work in collaboration with regional office, head office to get direction, outline SOP for key programs before execution.

- Analyze regular reports, data analysis and performance metrics to manage and improve operations and the overall business and adjust business direction if needed.

- Source capable and reliable logistics services vendor. Negotiate freight & logistics cost, evaluate and manage intermodal freight transportation service agreement signed with vendors, oversea agents or with customers.

- Enhance internal pricing structure, assure it is in line with market trend to utilize it efficiently for sales & operations team.

- Interact with executive board management to conduct operational strategies and enhancement projects.

- Recruit and train employees such as providing orientation and on-the-job training, performance appraisals, recommended promotions and recognition of good job performed.



Professional Experience and Knowledge

- Vast understanding of freight forwarding of Air, Ocean & In-Land freight, 3PL, International Trade and Supply Chain Management.

- Good knowledge of Business regulations along with Financial impact in business operations

- Good knowledge of Vietnam Customs Procedure

- Basic knowledge of accounting principles

- 8-year plus experience in freight forwarding, freight, warehousing & distribution

- Good people management skill

Educations and Professional Qualifications

- Bachelor’s degree which specialize in Logistics, International Trade or Business 

- Good command of English

- Computer skills required: 

- Microsoft Suite and Access proficiency preferred,

- CW1 (Cargo Wise One) freight & finance system knowledge preferred 

Key Attributes

- Strategic operation planning

- Project Management

- P&L Management. Budgeting/Cost control

- Ability to lead multiple team managers

- Strong interpersonal and people management skills

- Strong Commercial and international trade experiences

- Ability to communicate with all levels of team hierarchy in a professional manner.



- Worker’s compensation insurance (24/24)

- Healthcare insurance for employee and spouse

- 13th salary

- Birthday gift

- Wedding gift

- Family funeral condolence benefit

- Newborn baby gift

- Happy hour (monthly)

- Yoga class: Monday – Wednesday – Friday (from 17:15 – 18:30)

- Library: more than 700 books (and counting)

- Monthly outing lunch for team

- 15 days of annual leave + US independent day; Thanksgivings day; Christmas day (total 18 days)

- Company outing

- Gifts for women’s days (Mar 8 and Oct 20)

- Year-end party

General Information

Ho Chi Minh

Freight Forwarding




Contact Us

Operation Department Manager job closed

Thien Tran



Operation Department Manager


Ho Chi Minh

Freight Forwarding



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