Working location: 01 Hanoi, 01 Danang 

Company profile:

The company is the world’s leading global logistics provider — we support industry and trade in the global exchange of goods through land transport, worldwide air and ocean freight, contract logistics and supply chain management. Integrated logistics resides at the world’s most important intersections, where the flow of goods creates an effective link between carriers. Our value-added services ensure the flow of goods continues seamlessly and supply chains stay lean and optimized for success. Our business holds top positions in automotive, technology, consumer goods, trade fair logistics, special transports, and special events logistics.

Position Description Summary:

Responsible for the direction, management, and control of operations, sales, employees and budgets at the station/branch level.

Principal Accountabilities: (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.):

•     Manage and direct the overall sales, operations and service functions on a daily basis

•     Work with customers and representatives of transportation companies to evaluate and promote services

•     Profit and loss responsibility for the station/branch. Perform all administrative and financial functions associated with the station/branch’s activities

•    Direct and implement new service programs and maintain existing service programs

•    Improve productivity through efficient scheduling, vendor performance, adherence to standard operating procedures, and implementation of new service-oriented schedules

•    Ensure the freight is received and dispatched in accordance with established routing policies. Ensure proper and accurate recording of freight movement

•    Maintain the security of freight in accordance with security policy

•    As Quality Manager for the domiciled location, responsible for maintenance and revisions to the Company quality system as applicable to that location, including the development and execution of locally defined policies and procedures and document management

•    Ensure a safe working environment through consistent practice of safety programs and procedures

•    Select and place staff, ensure staff receives training for their job activities, and define specific job assignments. Manage performance to ensure required levels of productivity and organizational objectives are met

•    Establish and maintain positive employee relations and promote excellent internal communication. Oversee implementation of affirmative action programs as required
• The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation​

Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel):

• This is a management position. Exceptional interpersonal, analytical, problem-solving, and communication skills required. Bachelor’s degree or equivalent required. Generally prefer 3-6 years of related management experience. 5 years experience in sales or operations is required.

Core Competencies

- Building Effective Teams: Sets and communicates goals and assigns work based upon individual strengths and contributions. Sets an example of collaboration, encourages dialogues and differences, celebrates success of team and provides recognition. Builds trust and measures results.

- Business Acumen: Understands business and commerce and relates to the organization's market and strategy. Is conversant with trends in industry, technology and competition and understands positioning and tactics in the marketplace.

- Customer Focus: Develops and maintains mutually respectful and trusting relationships with internal and external customers and concentrates on always meeting or exceeding their expectations. Uses customer information and feedback to continuously evolve and improve products and services. Always acts, plans and executes with the customer needs in the forefront.

- Drive for Results: Clearly sees goals and objectives and manages efforts effectively to achieve them. Able to overcome barriers and to keep self and others focused. Bottom line driven and is consistently a top performer.

- Innovation Management: Has a comprehensive understanding of the marketplace for innovation and solid judgment about the potential for creative ideas and suggestions. Actively fosters creativity, conducts effective brainstorming and promotes creative or innovative solutions within the organization.

- Negotiating: Demonstrates diplomacy as well as being direct and forceful, has the ability to gain concessions without damaging long term relationships or dialogue. Negotiates skillfully with internal and external groups by listening and demonstrating commitment and integrity, resulting in gained trust and credibility.

- Organizational Agility: Understands and personifies the culture of the organization recognizing the formal and informal channels and networks that drive relationships and progress. Knows how to make things happen and get things done while showing respect and support for policies, procedures, practices and objectives.

- Planning: Able to anticipate the scope and complexity of situations or deliverables and effectively evaluates and breaks down work, develops process and controls, assigns work and schedules resources accordingly. Is prepared and expects barriers, challenges, uncontrollable variables and adjust plans accordingly, measuring results.

- Presentation Skills: Is able to command and engage a group in a variety of settings, while being well prepared and effectively presents the material. Creates and manages the group dynamic and is able to amend presentation strategy when it is not accomplishing the intended goal.

- Strategic Agility: Sees future trends and consequences clearly based upon experience that reflects breadth and depth. Is constantly processing information and data with a view to the future. Is able to articulate strategic vision to educate colleagues or superiors and stakeholders and is able to translate into tactical reality.