Key Responsibilities:
- To prepare and ensure all quotations reports & technical order check requested by salesman and agents are made available within the prescribe time and MUST have good knowledge and familiar with Enterprise system at all times.
- Provide quality customer services by ensuring all enquiries, feedback and complaints / requests from salesman and agents are addressed within the time frame given.
- Maintain a high standard of professionalism in dealing with clients and enhance the good reputation of the Company as well as build a close relationship with existing clients.
- Receiving and executing client’s order and prepare all relevant documents for further action Besides create and maintain a proper filling on all client projects correspondence.
- Coordinate and facilitate daily operations (products ordering, feedback and information) with other departments such as Logistics, Warehouse and Finance.
- Coordinate with technician, salesman and agents for short ship, product faulty and warranty claims.
- Assist the Sales people or Superior or head of Department on providing product and market information and customer feedback to the management for decision making.
- Timely update open quotations for prompt actions of Sales people.
- Effectively communicate across all divisions/countries and local distributors to achieve business outcomes.
- Ensure satisfactory level of services for customers
Qualification and Education Requirements:
- Diploma is Mechenicsl background
- Good command of English language skills i.e. written, reading, listening & speaking.
- Minimum 2-3 year experiences in related position.
- Exercise teamwork spirit and work closely with other colleagues at all time
- Demonstrated ability to work in a proactively teamwork and defined project timeframe.
- Good proven interpersonal, verbal and written communication skills.
- Strong computer skills with competency in MS Office, CAD 2 D & 3D.
- Experienced and familiar with pig or poultry equipment is an advantage.
- Candidates currently with multi-national companies in similar roles and responsibilities would be advantageous.
