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Director of operations-#1845

Client Information

500-1000

Our client is Vietnamese Corporation

Job Information

Director of operations

Job Description

  • We are recruiting a dynamic senior Operations leader who is also service and people oriented. Someone who is creative, passionate, and entrepreneurial. Someone who would rather write an instruction manual than follows one.
  • The Director Operations position is an essential role to make our above Vision become true.
  • Full accountability for all ops-related topics ranging from team-related responsibilities (team recruitment, performance, motivation and feedback talks) to location-related responsibilities (superior member experience, safety & cleanness standards, excellent infrastructure conditions, etc.)
  • Creating and establishing processes for our members and our team(s). Processes include on-boarding, desk/meeting room set-up and booking, billing & payments, reputation and community management within our members and staff
  • Owning and improving the member experience: from physical to online experience. You ensure that members feel the love and care that Dreamplex is providing to them
  • Implementing and managing the smooth usage of systems so that all departments can deliver superior results and working relationships
  • Pre-opening & launch of new locations. You will create a ‘gold standard’ for pre-opening and launch activities of new locations as we are expanding fast across Vietnam and then Asia
  • Guiding, coaching, empowering and training your team members. You will be the guiding force to develop our Dreamplex staff. Creating a career development plan and empowering your staff to achieve ambitious goals will be essential.
  • Training team members on SOPs/Policies and ensuring a high standard of operational procedures
  • Preparing & reviewing of monthly reports for the financial performance of each Dreamplex location in conjunction with the local team(s)
  • Reviewing and managing all cost-related items of all Dreamplex locations an ensuring that each Dreamplex stays within budget
  • Manage relationships with stakeholders such as landlords, facility management, and government-related institutions

Job Requirement

  • Diploma in hospitality and/or service-oriented management is preferred
  • Min. 4-5 years’ experience in managing consumer-facing organizations
  • Excellent time management skills and ability to multi-task and prioritize work
  • Attention to detail and problem-solving skills
  • Excellent written and verbal communication skills
  • Strong organizational and planning skills in a fast-paced environment
  • A creative mind with an ability to suggest improvements

General Information

Ho Chi Minh

Service

Director

Operation

2000 - 4000 USD

Contact Us

Director of operations job closed

Mr. Nam Hoang

nam.hoang@headhuntvietnam.com

0907758782

Director of operations

2000 - 4000 USD

Ho Chi Minh

Service

Operation

Director

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