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Department Manager-#1851

Client Information

100 -500

Our client is leading about retail

Job Information

Department Manager

Direct customer service

· Ensure that the team meets customer expectations for direct service according to  standards

· Handle all customer feedback

Indirect customer service

· Ensure efficient and effective garment flow, aiming to increase sales

· Ensure and optimise the allocation of garments and products based on business needs

· Ensure all sales campaigns and activities are run according to standards

· Ensure high quality, commercial garment presentation together with Visual team

Drive sales targets

· Ensure that the sales budget is kept to

· Identify opportunities to increase customer satisfaction and sales

· Perform sales follow-up and initiate actions to reach the sales target

· Manage stock levels and take key decisions about stock control

Recruitment, training & development

· Execute and follow up on recruitment of your department team

· Evaluate and develop all colleagues in your department

· Organise, provide and carry out training initiatives for all colleagues in your department team

· Execute performance reviews and follow-ups

Communication & legal requirements

· Update the whole store team on business performance, new initiatives and other relevant issues
· Assess and ensure the professional and personal needs of colleagues in your department are met and initiate action accordingly

· Follow up on Store KPIs and initiate actions to reach store goals and budgets

· Plan staff and organise your department according to business needs and budget

· Ensure employee and customer safety

· Resolve health & safety, legal and security issues

· Prevent loss

General Information

Ha Noi



Sales - Account Management - Client Services


Contact Us

Department Manager job closed

Huy Trinh



Department Manager


Ha Noi


Sales - Account Management - Client Services


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