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Is Team Leader-#372

Client Information

100-500

Our client is leading in FMCG

Job Information

Is Team Leader

 

  • Support end users & problems solving on any hardware issues such as: desktop, laptop, printer, authentication, email, internet access, �
  • Handle daily operations and monitoring related to Sales Force System:
  • Ensure the system run smoothly at the site
  • Manage day to day activities & give support to end-users in efficient & timely manner
  • Closely cooperation with sales supervisors/managers is highly required to understand their needs, give comment & recommendation for system enhancement
  • Assist in system rollout, user acceptance testing, performance testing and other system related activities
  • Coordinate with other team members to leverage IS services and provide to users and ensure service level provided is maintained at high rate.
  • Willing to go to other working site for IS support if any requires
  • Perform other ad hoc tasks and project assigned by IS Managers
  • Preferred Qualifications and Experiences
  • College or University graduated, major in IT
  • Minimum 3-4 years of experience in system applications support & technical support helpdesk. Knowledge of sales force system support will be a plus.
  • Minimum 1-year IT development/technical experience
  • Required technical & soft skills:
  • Strong IT Skill, proficiency in MS Office.
  • Basic knowledge of computer system (Internet Protocol, I.E. browsers, Window OS's,..)
  • Capacity to work within complex systems and large data sets, especially database administrator. Knowledge of SQL Server / OLAP will be a big plus
  • Knowledge of programming languages (.Net, Java, etc.) will be a plus
  • Service management knowledge, it would be an advantage
  • Support the sales team both onsite and remotely, leveraging remote IS support team.
  • Positive thinking, ability to work as part of a team and independently
  • Good English is an advantage

 

 

 

General Information

Ho Chi Minh

IT

Supervisor

IT - Systems - Technology

Negotiable

Contact Us

Is Team Leader job closed

Mr. Nam Hoang

nam.hoang@headhuntvietnam.com

0907758782

Is Team Leader

Negotiable

Ho Chi Minh

IT

IT - Systems - Technology

Supervisor

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