JOB OBJECTIVE

• Job holder will help to build a good working environment via providing enough manpower supply, to  provide qualified technicial trainings, to provide activities that sharpen company's core values and recognize hi-po talents for the entire Business Unit ( Network Development, Design and Construction,Operations)

DUTIES and RESPONSIBILITIES
Recruitment

• Prepare workforce planning for the whole Business Unit, conduct internal/ external recruitment for all levels in restaurants, vacancies for Business Unit until the vacancy is filled up
• Provide new employee orientation program [NEOP] for new hires and new promoted staff
• Monitor probation period to integrate new hires with store team until line manager confirm pass
  probation.

Training

• Conduct training need analysis, prepare annual training plan and provide qualifed functional and
  competency training for store management team.
• Participates in evaluation and monitoring of success of post training programs. Follow-up to ensure training objectives are met.

Talent Development

• Recognise store hi-po talents [Crew Leader, ASM] via internal promoted assessment, conduct internal assessment for SM level up, develop talent pool for Business Unit and advise RM/Regional HRBP on manpower arrangement for all levels.
• Work with RM of the region or across region to update staff in store all chances of career/movement and development.

Compensation & Benefits

• Cascade and consult stores on C&B related policies [monthly payroll, annual merit increase, 13th
  salary, personal income tax, C&B policies]; provide feedback of stores to C&B team.
• Provide inputs for C&B team to build up competitive remuneration structure.

Employee Relations

• Works with restaurant managers and employees to investigate and resolve employee relations
  issues.
• Build up and cascade all employee engagement programs [annual team building, core values,
  wellness, inspirational programs, convention, etc.]
• Organise workshops, talk-shows, discussions/dialogues to embed store team on values and orient
  store team behaviours to demonstrate core values
   

Administration

• Administers HR related working procedures and ensure these procedures are executed well at stores.
• Works with managers and employees to investigate and resolve employee relations issues.
• Cascades all employee engagement programs [value, wellness, inspirational programs]
• Consults leader of the business unit strategic human resources matters
• Conducts HRBP annual planning and monitoring stores' manpower budgets

KPIs:

• Recruitment supply is met with manpower need
•  Annual Trainning Needs Analysis of the Business Unit are met
• C & B and Employee relations are achieved with the standard of Jollibee Viet Nam on C & B and
  ER criteria in Employee Engagement Survey
•  Disciplinary actions are resolved thoroughly [if have any]; ER programs are implemented as
  planning
• Staff’s functional and competency capabilities are met with the job requirements
   

Skills / Qualifications

• Male or female, Vietnamese. Having at least 4 years experience in position of Human Resources
  Manager. Job holder should have good knowledge of Viet Nam labour code.
• University graduates in HRM, Business Administration or equilavlent
• English proffiency: advance level in 4 skills (Listening, Speaking, Reading and Writting)
• Strategic thinking
• Excellent communication and persuasive skill
• Project management skill
• Adaptive to change
• Strong business acumen
• Planning skill
• Analytical and Problem solving skills
• Creativity and innovation