Department Supervisor reports to the Department Manager (DM). This is a key role in the delivery of the company vision of exceptional people delivering exceptional product. They inspire, lead and develop the sales team to deliver a seamless customer experience as exceptional people who are delivering exceptional product, building customer loyalty and relationships while delivering sales and
productivity targets.
The Department Supervisor proactively coaches and updates the sales team regularly on opportunities for continuous improvement of skills and knowledge. They foster a service environment that empowers and develops a cohesive and focused team that passionately creates unique and memorable, luxury service experiences that builds our brand and customer loyalty and delivers sales. Like the SM they report to, the Department Supervisor possesses a passion for the brands and products they represent.