The Customer Service Manager will manage the daily global operations for the Company. This position is responsible for providing the tactical link between Sales, Operations and Accounting department, delivering cost and service results in alignment with the Company’s strategy and operational model. Develop business relationships with agents and negotiate costs while trying to improve shipment speed and efficiency. Responsibilities include but are not limited to master planning, procedures, import compliance, logistics, transportation oversight, inventory and shipment of products. This position will manage the flow of shipments and coordination of staff. The Customer Service Manager role will serve as a member of the Company's management team to provide input towards the company’s success. In addition, this position is responsible to supervise all activities of the import team, and act as a liaison between clients, operations & sales department to ensure efficient service levels are delivered to the clients.
Job duties:
Education and Experience
Qualifications
Business Development Director
0906890881 loan.phan@headhuntvietnam.com https://www.linkedin.com/in/alice-phan-74a373115/Junior Headhunter
028 3824 4745 tuyen.nguyen@headhuntvietnam.com https://www.linkedin.com/in/tuyennguyen-97/