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Car Body & Paint Workshop Foreman-#1141

Client Information

100-500

Our client leading Car Company in Vietnam

Job Information

Car Body & Paint Workshop Foreman

Job Description:

DAILY WORKS

  • To ensure continuous utilization of workshop and to monitor manning and work bays
  • To supervise technicians and ensure that their duties are accomplished
  • To allocate jobs according to the capabilities and skills of his team
  • To assure high performance and to be responsible for quality of service and also is achieved in the defined flat rate/time according the company standards and guidelines to maximize service quality and customer expectation
  • To check the quality and punctuality of all repair and maintenance work ordered from external service providers
  • To maintain technicians disciplines and monitor their performance
  • To support service advisor to clarify customers’ complaints and comeback jobs in case requested
  • To make schedule for technician annual leaves and overtime duty
  • To supervise and appraisal technicians
  • To maintain and upkeep workshop equipment and standard tools in good conditions for working
  • To enforce workshop safety and housekeeping
  • To plan and check workshop facilities, operating resources and tools
  • To create checklists for technicians in order to optimize processes
  • To organize and monitor order, tidy and cleanliness in workshop area ( w/s floor, special tools room, general tools, equipment…)
  • To monitor staff in punch time on technician time card & job order properly
  • Daily monitor unfinished quantity and inform booking appointment
  • Paint materials management & efficiency using

TRAINING/ WORKSHOP SYSTEM/ SAFETY/REPORT

  • Maintain constant reminders workshop members always keep in mind about the safety of yourself and the safety of the repaired vehicle
  • To plan and monitor internal technical training with supporting of National technical Manager/ Suppliers
  • To ensure compliance with regulations governing safety at work and accident prevention
  • Report special cases to Service Manager as requested
  • To observe the applicable Terms and Conditions of Repairs

Job Requirements:

Education / Professional Qualification

  • Education: Graduated from automotive College/university and have a driving license
  • Good English language

Professional Experience: 3- 5 years working in After-sales Service Dept.

Technical

  • Technical Knowledge
  • Body & Paint Technical knowledge.

Leadership

  • Leadership & organization skills
  • Customer orientation
  • Team player
  • Quality orientation
  • Confident

Impact/Accoutability

  • To assure high performance and to be responsible for quality of service and also is achieved in the defined flat rate/time according to the company
  • standards and guidelines to maximize service quality and customer expectation
  • Deliver quality services timely by working with all relevant parties
  • Abide by company’s policies and optimize all resources
  • Seek Management support to resolve difficult cases.
  • Make sure the members of the workshop always follow & remember about the safety of yourself and the safety of the repaired vehicle.

Problem Solving/Decision Making

  • Work with all other departments to address difficult customers’ grievances and product issues without compromising company’s interest.
  • Ensure the quality of repairs
  • Ensure the time schedule of repair

Interaction:

  • Communicate with Customer
  • Communication with Deputy workshop manager/Service Manager to obtain approval on issues in workshop
  • Communicate with SA, teamleaders and technicians on technical issues
  • Communication with other departments ( parts,sales,IT...)
  • Communicate with external suppliers / service providers on technical / quality issues (if have)

General Information

Ho Chi Minh

Automotive

Manager

Customer Service

Negotiate

Contact Us

Car Body & Paint Workshop Foreman job closed

Minh Nguyen

minh.nguyen@headhuntvietnam.com

+84 (028) 38244744- ext 113

Car Body & Paint Workshop Foreman

Negotiate

Ho Chi Minh

Automotive

Customer Service

Manager

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