#394 Airfreight Product Manager

Our client is leading in Logistic

  • Ha Noi
Job Description:
  • To run the daily Airfreight operations, leading and coaching the Airfreight team to meet individual and departmental goals regarding productivity, customer satisfaction and profitability.
  • Report to: Operation Manager
  • Leadership
  • Supervision of the Airfreight Team, including financial issues, business and people development
  • Develop and maintain relationships with overseas agents, airlines and customers within the framework of central supplier agreements
  • Training and management of airfreight team towards maximum performance and job satisfaction
  • Business
  • Functions as a Selling Manager
  • Providing customer quotations
  • Maintain quality standards for operational export procedures and improve them where necessary
  • Work towards meeting customs demands
  • Master the airfreight export/import process/, actively and to support team
  • Establish and maintain a good working relationship with suppliers
  • Customer service to the clients, liaison with specific customers to maintain customer base
  • Finance and Administration
  • Meet set budget and sales goals
  • Help to deal with suppliers and customer queries, including questions regarding accounts
  • Arrange collections and deliveries
  • Assure timely billing as per company policy
REQUIREMENT
  • University degree or equivalent in Foreign Trade, Aviation School, Economics
  • Four to five years experience with documented sales record
  • Experience of freight forwarding (Airfreight) and logistics industry
  • At least 5 - 7 years experience working in Freight Forwarding Industry.
  • At least 5 years experience in Airfreight Operation
  • Master of Airport process, Airport Customs Process
  • Knowledge of Airfreight Market
  • Knowledge of competitors
  • Knowledge of TACT rule and rates
  • ·Multi modal knowledge and operational skills
  • Good knowledge of computer systems, both exports and invoicing and company tools
  • Good sales ability, knowledge of customer psychology, presentation skills
  • Knowledge of customs tariffs and the customer’s organization and operations
  • Good communication skills both to co-workers and customers, suppliers, etc.
  • Financial awareness of the local and global economy and good financial management skills
  • Efficient use of time
  • Knowledge of service levels expected by clients
  • Fluent in local language and English (read, spoken and written).
Consultant Manager

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