a supplier of machinery for injection molding of plastics
Ho Chi Minh
Job Information
Location:
Ho Chi Minh
Industry:
Finance
Function:
Financial / Accounting / Audit / Tax
Level:
Manager
Salary:
Competitive
Date Posted:
8 years ago
Job Description:
Be the contact person for all project related items relating to your customer’s Hot Runners products.
Quote all new projects, retrofits, refurbishments and enhancements. Write all orders and review with Regional Manager/Account Manager.
Create value for the customer by implementing standards that will make them successful.
Be involved in new project application analysis and work cell suggestions.
Participate in customer service projects including assisting machine/system installations and start-up.
Coordinate and schedule meetings, product updates through internal training and Sales Central updates.
Host customer personnel at the factories for system buy-offs and product development updates.
Understand product capabilities and customer applications.
Respond to requests for information from your customers with a sales activity. Qualify all requests to determine the level of compatibility with the specific customer requirement.
Build relationship and make regular sales correspondences to your customers.
Ensure customer’s equipment is running correctly. Continually audit customers systems for safety, cycle time and overall performance, benchmarking the systems against their original design specifications and today’s best technology
Maintain knowledge of industry changes, acquisitions, dynamics and personnel movement.
Write and/or co-ordinate the writing of proposals/quotations for presentation to the customer.
Present and/or assist in the presentation of proposals/quotations to the customer.
Develop knowledge of sales support services.
File accident reports, safety concerns and safety problems.
Being the “Key Person” with considerable service capability, action all field issues, problems to engineering, service, management, and other field sales personnel.
Report on field problems to engineering, service, management, and other field sales personnel.
Submit performance reports on a regular basis.
Report on lost orders and explanation for competitive purchases.
Prepare and maintain, market summaries, customer objectives, forecasts, strategies and activity reports.
Develop strong relationships with personnel at all levels within our customers’ businesses, and a thorough understanding of their business & competitors.
Develop a thorough knowledge of the manufacturing processes, and strong working knowledge of all the equipment & features available for these process
Requirements:
Significant product knowledge and hot runner system experience.
A mechanical engineering degree/diploma preferred, with at least 3 years of sales experience in injection molding related background.
Knowledge of sales techniques.
Minimum 3 years of technical exposure to injection molding.
Excellent communication and presentation skills - verbal and written in both the local language and English
Strong hot runner knowledge and background.
Good understanding of the plastic injection molding industry.
Team-oriented with ability to work well with little supervision.
Ability to travel to all customer plants.
Strong organizational skills.
Customer service oriented.
Ability to review applications and analyze various manufacturing methods and their cost implications.
Fluent with Word, Excel, Outlook, PowerPoint and other computer programs.