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Account Manager - E commerce - Logistics-#2697

Client Information

50-100

Hong Kong logistics company, specialized in providing worldwide e-commerce & logistics solutions from Hong Kong & China to the world.

Job Information

Account Manager - E commerce - Logistics

Summary:

To manage day to day operations of vendors & key customer based in Vietnam. Assist Directors on new business opportunities within Vietnam and take on
internal business initiatives to improve overall business.

Responsibility:

To manage and execute operations with Vietnam based suppliers & key customer: (80% of the JD)

  • Be the primary contact for key client and sub-contractor vendor based in Vietnam. Liaise with local customer & selected vendor and their colleagues for any questions & operational requirements.
  • Own the day to day management of the contract for nationwide domestic shipping services, including shipping, post-offices (drop off/Pick up) points, shipment reconciliations, shipment tracking, operations reporting & customer enquiries.
  • Monitor & manager client & service provider KPIs on a daily basis
  • Implement & manage technology requirements
  • Project managing client transition from existing vendor and future project related work, e.g. new technology solution

Assist Directors on new business opportunities: (10% of the JD)

  • Assisting the Sales Director on new business opportunities, with a primary focus on speaking to sub-contractor carriers to discuss the scope of work, receiving pricing from sub-contractors, marking up pricing, and putting this process and pricing in to a formal presentation for clients.
  • Assisting the Operations Director on new business opportunities, with a primary focus on implementing the scope of work for new clients, liaising directly with both the client and the carrier, through to the start of a trial period (if required) or straight through to the formal commencement date of the new work.

Take on internal business initiatives to improve the business: (10% of the JD)

  • Taking the lead on new initiatives to make the business safer and more efficient. Some examples of this are: Organising a master file of all carriers, their rates, and their strengths and weaknesses. Prepare a master excel template for internal pricing comparisons between carriers.

Requirements:

  • Languages: Vietnamese (Must have), English, Cantonese & Mandarin (Chinese languages a bonus)
  • Min 3 year’s experience dealing with local Vietnamese vendors specifically relating to logistics and or courier companies
  • Min 3 year’s experience in working & managing local external clients with overseas representation (e.g. USA company operating in Vietnam)
  • Excellent proficiency in Microsoft Word, Excel, PowerPoint & SAAS basic competence (e.g. salesforce)
  • Ability to quickly understand day to day operations, technology portals & confidently contact client on behalf company to handle both day to day and future requirements.

General Information

Ho Chi Minh

Logistic

Manager

Sales / Business Development / Account Management / Client Services

competitive

Contact Us

Ha Doan

ha.doan@headhuntvietnam.com

0909120982

Account Manager - E commerce - Logistics

competitive

Ho Chi Minh

Logistic

Sales / Business Development / Account Management / Client Services

Manager

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