IT Application Systems Management

• Understand the business processes and work with the system users to provide improvements to the processes using the systems.
• Keep contact with third party software vendors in maintenance software, renew licenses.
• Support operation System.
• In charge of new application program installation, giving the guide how to use the new software.

 

Network operation system and telephone system maintenance and management with Asia IS team

• Responsible for all IT infrastructure components.
• In charge of desktops, laptops, internal and external networks, firewall, Wi-Fi, etc.
• Responsible for all hardware and software components supporting the office productivity tools for associates
• In charge of Cisco phone system management to make sure well running.

 

Provide IT Help desk support to users for all hardware and software.

• Coordinate for all IT security.
• Provide technical support to internal customers.
• Document and issue local IT policies for the local business unit.
• IT training- Provide proper IT training to relevant associates in order to improve working efficiency.
• Ensures the management of our IT Assets.

Manage the ERP system, and manage the companies websites, travelling between HCM/Binh Duong